Accessibility Statement for Storage Shooters Hill
Storage Shooters Hill is committed to providing a website and storage experience that is accessible to as many people as possible, including disabled customers, visitors, and local residents. We aim to make it straightforward for everyone in the Shooters Hill area to find information about our secure and accessible storage services and to use our digital content without barriers.
Our Accessibility Commitment
We are working to align our website with the Web Content Accessibility Guidelines WCAG version 2.1, Level AA. These guidelines are internationally recognised standards for improving web accessibility and cover areas such as clear content, predictable navigation, and support for assistive technologies. Our goal is to provide a consistent experience for customers who use assistive tools when exploring storage options in and around Shooters Hill.
Website Design and Structure
The website for Storage Shooters Hill is designed to be simple, clear, and easy to understand. We use a logical heading structure, descriptive page titles, and meaningful text for buttons to help all visitors find the information they need about our storage units and services. Content is written in plain language as far as possible, with short paragraphs and clear labels so that users can quickly identify pricing, unit sizes, and access information relevant to Shooters Hill.
Screen Reader Support
Our website is designed to work with popular screen reader software. We make use of descriptive headings, ordered content, and text alternatives for key images where they provide important information. This helps customers who rely on screen readers to understand the layout of our pages, navigate to information about storage availability in Shooters Hill, and complete forms. We aim to ensure that all essential information on our site is available as text or text equivalents.
Keyboard Navigation
We aim to ensure that all main sections of the Storage Shooters Hill website can be accessed using a keyboard alone, without the need for a mouse or touch screen. Users can move through menus, forms, and content areas using standard keyboard commands such as the Tab, Shift plus Tab, and Enter keys. Interactive elements such as buttons and form fields are designed to be focusable and clearly visible when selected to support users who navigate by keyboard.
Text, Colour and Layout
We aim to use readable font sizes and maintain good contrast between text and background so that information about our Shooters Hill storage services remains clear in different lighting conditions and on a variety of devices. Wherever possible, content is not dependent on colour alone to convey meaning, and we avoid layout choices that could make it difficult to zoom or resize text. Our pages are designed to reflow on smaller screens to minimise horizontal scrolling.
Ongoing Improvements
Accessibility is an ongoing process and we regularly review our website to identify areas where we can improve the experience for people with different access needs. As we add new pages or features about storage solutions in Shooters Hill, we aim to design and test them with accessibility in mind, following WCAG 2.1 AA principles. We welcome feedback to help us prioritise future improvements.
Requesting Information in an Accessible Format
If you have difficulty accessing any part of the Storage Shooters Hill website, or if you need information about our storage units, pricing, or access arrangements in a different format, we will do our best to help. Examples of alternative formats may include large print, simplified text, or providing information over a preferred communication channel where feasible.
How to Contact Us About Accessibility
If you experience any accessibility barriers on our website or at our Shooters Hill storage facility, or if you would like to make a suggestion to improve accessibility, please contact our customer service team through the contact form provided on our website or by using the contact details published there. Please tell us which page or service you were using, what you were trying to do, and the type of assistive technology or device you use if you are comfortable sharing this information. This helps us diagnose issues more quickly and improve our services for everyone.
We take all accessibility requests and feedback seriously and will aim to respond as promptly as we reasonably can.




